Online Customers' FAQ

How to Linking My  Existing Account?

1. Click My Account 

2. Click Get Started, input your Customer Number 

3.  Contact your sales representative for his/her Link Code, input the provided Link Code, then click Next

4. Verify that all the account information is correct, then click Next

5. Enter the required information for Create Your Account, then click Sign Up

Note: If this information is incorrect, please contact your Sigma Supply sales representative immediately. 

What to Do If I Forgot My Password? 

1. Click My Account 

2. Click Forgot your password? Enter your User ID, then click Submit

3. Login to your email associated with your Sigma Supply of North America Account

4. Open the email sent from Email Systems, and copy the temporary password

5. Go back to sigmasupply.com, and click My Account 

6. Under "Customer Login" enter your User ID and the temporary password provided, then click Log in 

How to Change My Password? 

Note: Users must be logged into his/her account to complete the steps below.

1. Click My Account 

2. Click Profile Info

3. Enter a new password in the Password field and re-enter the new password in the Confirm Password field

4. Click Save

How to Create a Supply List?

Note: Users must be logged into his/her account to complete the steps below.

1. When browsing items under "Online Shopping" click the + (plus) icon of an item desired.

2. Input the name of the New Supply List

3. If the supply list needs to be private, click the Private check box

Note: A supply supply list made private may only be available and edited by the user who created it. If the supply is does not need to be private proceed to step 4.

4. Click Update

Note: Users can select as many items as desired to a supply list by repeating step 1, selecting an Existing Supply List, and clicking Update